We do not give, share or, or sell any information about our customers.
Information is used only to service you.
We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy.
Information Collection
We only will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.
We may collect personal information that you provide us when you:
* Purchase, order, return, exchange or request certain information about our products and services;
* Request a quote and/or purchase one of our installation services for your home or office;
* Request warranty or product repair services;
* Contact a Call Center or customer service desk;
* Visit or register with our Sites or participate in another feature of our Sites, such as a bulletin board;
* Enter into a contest or sweepstakes or respond to one of our surveys; or
* Provide us with comments or suggestions.
Tommy D’s will only use this personal information for the purpose it was collected.
Use of Information
Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to fulfill your orders for our products and services, respond to your inquiries, supply you with requested information the products and services. We may also use the information to inform you about new features, products or services if you explicitly instructed us to do so.
Other Important Information
This website may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites. Additionally, some of our Web pages may contain "cookies," which are data that may be sent to your Web browser and stored on your computer. This allows our server to "recognize" you when you visit our Web site in the future. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.
It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.
We are reserving the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages
We, at Tommy D’s Online, understand you may have concerns about dealing with a company you may not be familiar with over the internet. We’ve taken several steps to help you feel more comfortable & secure about dealing with us.
-Be sure to click the Better Business Bureau link to see a profile of our company. Should you feel our products were misrepresented to you, you then have the right to file a complaint with them. You can do this on line. As a member of BBB Online we are bound by their program standards to quickly resolve any disputes that might arise. Read more about this at BBB Online web site.
- You can pay for your purchase with Visa or MasterCard. Using a major credit card offers you a great deal of protection. MasterCard or Visa will stand behind the consumer in the event of fraud. If you do not receive the product ordered, or have an unresolved problem, you have the right to contact the credit card company and issue a complaint. If the complaint is legitimate and goes unresolved, the credit card company will refund your money to you and charge back our account.
-Moreover, we have found many people are weary of sending their personal credit card information over the internet, even on a secure server. For this reason, we can handle taking your information either by facsimile or telephone.
